Our promise to you
When it comes to patient health and practice efficiency:
QUALITY shouldn’t be a trade-off, SERVICE shouldn’t be a sacrifice, COST shouldn’t be a barrier
"Quest is emerging from the pandemic stronger, bolder, and ready to power the future of healthcare.” –  STEVE Rusckowski      Chairman, Chief Executive  Officer, and President of  Quest Diagnostics
See how we are POWERING AFFORDABLE CARE for you and your patients:
Evolving to deliver a better healthcare experience for all 
When the COVID-19 pandemic struck, we joined the healthcare community in responding with unprecedented action. As doctors and nurses raced to the front lines, our 50,000 employees went to work: 
We scaled up our operations to meet the nation’s needs for answers and insights, at a time when there was no time to waste
We innovated at record pace, working around the clock to support healthcare providers 
We delivered insights to empower informed decisions and take life-saving actions in the midst of an unprecedented healthcare crisis 
We’re reimagining the diagnostics experience from start to finish. That means that you can count on Quest for:
INNOVATIVE
SOLUTIONS
Helping you do more for patients
IMPROVED
EXPERIENCES
Simplifying diagnostic laboratory testing experience
THE RIGHT
PRICE
Delivering testing for all,
at the right price 
BETTER
OUTCOMES
Enabling healthier lives
INNOVATIVE SOLUTIONS to build a healthier future
Our access to industry-leading expertise and substantial investments in operations empowers us to stay ahead of the latest technology to develop highly accurate testing on the most efficient platforms so you can do more for your patients. 
COVID-19 test offered 2 days before the virus was labeled a pandemic
58B+ results to inform our reports
1,500 esoteric tests for the rarest conditions
600+ medical and scientific experts
Advanced diagnostic capabilities, including digital pathology and next-generation sequencing 
~52M COVID-19 tests, 160M patient interactions each year, 40 new tests launched in 2019-2020
THE RIGHT PRICE for your patients
Our nationwide footprint and extensive partnerships with technology leaders, health plans, and labs translates into advanced testing at the right price for you and your patients. 
No surprise bills. Real-time, transparent pricing at time of service, $0 out-of-pocket costs for some patientsa
Most comprehensive insurer access in the nation
Easy-to-use health plan lookup tool and cost estimator 
Lower out-of-pocket testing costs for many of the 160+ million patients we test annually
For UHC, we were chosen out of 300 in-network labs and meet all 42 quality measures and metrics
Potentially higher UnitedHealthcare distributed incentives for you when sending your UHC patients to Quest
Preferred lab of Aetna®, Anthem®, Horizon®, and UnitedHealthcare®
a Varies by state, plan, and member deductibles 
Reducing healthcare disparities 
COVID-19 has disproportionately impacted communities that have historically been underserved in times of need. Our initiative to address health disparities, Quest for Health Equity, looks to help level the playing field, and improve access to care that is affordable for all. Through Quest for Health Equity, we are:
  • Providing COVID-19 testing for groups in need, and those that serve them
  • Funding programs that address the root cause of health inequities
  • Leading education efforts that support lasting, better health habits
Discover how Quest for Health Equity is changing the narrative to address critical health issues in underserved communities 
BETTER OUTCOMES through diagnostic testing and services
Our diagnostic leadership enables an entire ecosystem of industry-leading testing solutions, medical expertise, and services that are exclusively focused on supporting you as you help your patients live their healthiest lives.
Delivering results in 1-2 days on average
One-stop convenience: ordering tests and supplies, scheduling specimen pickup, and obtaining test results with Quanum® Lab Services Manager 
Keeping patients engaged: easy test ordering, appointment scheduling, and sharing results with MyQuest patient portal
600+ medical and scientific experts ensuring accuracy, 200+ peer-reviewed publications, 3,500+ routine and esoteric tests for nearly every health condition
Prepare to see diagnostics in a whole new light 
Our Clifton, NJ laboratory is our largest laboratory in the US with state-of-the-art automation capabilities that can process over 140K samples a day to dramatically increase efficiency, enhance quality, and reduce costs. 
Take a virtual tour, and see how we’re transforming the future of diagnostics
IMPROVED EXPERIENCES for simplified lab testing from start to finish
Delivering the best healthcare possible should not be complicated. We help simplify the diagnostic process at every step with intuitive tools that can help your practice run efficiently, and can help keep your patients actively engaged in their health.
Improved patient experience at Patient Service Centers (PSCs): mobile and online appointment scheduling, text reminders for appointments, wait times displayed on digital screens
Smart specimen tracking system: an end-to-end solution so patients know where their test is from start to finish
Simplified billing experience: easy online payment system with text and email outreach
One-stop convenience: ordering tests and supplies, scheduling specimen pickup, and obtaining test results with Quanum® Lab Services Manager 
3,500+ tests for nearly every health condition, 2,250+ PSCs, with nationwide access to testing including locations in Walmart, CVS, and other retail sites
By bringing our national reach, clinical expertise, and advanced testing and services together, we’re turning our vision for a better healthcare experience into reality. We are POWERING AFFORDABLE CARE. 

If you’re ready to work with us and see how POWERING AFFORDABLE CARE can make a difference for you and your patients, fill out the form below to connect with your local Quest Diagnostics sales representative.
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